Subscribe and we will keep you updated.
Your Amazon seller feedback rating controls whether customers see your products, whether you win the Buy Box, and ultimately whether your business grows or stalls.
Your customer service team generates data every single day. Ticket times, satisfaction scores, resolution rates. But which metrics move the needle on revenue, retention, and
To boost your sales through Black Friday and Cyber Monday – and keep them flying high as the year rolls on – avoid these common
Your customer just bought something at 2 AM with a question about shipping. By 8 AM, they’re frustrated because nobody answered. By noon, they’ve left
When a customer emails your support team at midnight, you’re probably asleep. But an AI system isn’t. It’s reading their message, understanding their problem, and
What is ecommerce customer support, and why does it matter to your bottom line? It’s the backbone of customer retention, loyalty, and repeat purchases. Ecommerce
Working out how to retain Black Friday customers is more important than you think. Black Friday typically provides eCommerce stores with a huge influx of
Introduction eCommerce helpdesk software centralizes customer support across multiple sales channels into one unified platform. It’s essential for online retailers managing high ticket volumes, automating
Let’s get straight to it: How Is Amazon Voice Search Transforming the Future of AI and AR Support? Well, first off, Amazon voice search is
What is eBay seller performance, and how do you improve it fast? It comes down to protecting your metrics by answering quickly, resolving issues on
Are you spending too much time juggling eBay messages and trying to keep track of customer queries? The solution is simple: centralize your eBay support
Selling children’s clothing, toys, and baby products online is a competitive business, especially in a trusted space like Vertbaudet France. After all, parents expect high-quality
