
Customer segmentation in eCommerce: everything you need to know
Dive deeper into what eCommerce customer segmentation is, how it can benefit your brand and some quick and easy ways that you can implement it.
Dive deeper into what eCommerce customer segmentation is, how it can benefit your brand and some quick and easy ways that you can implement it.
Get the information you need to maintain increased demand and digital sales throughout a global recession, as consumers prioritize staples over luxury purchases.
Could multi language customer support make a difference to your business? Multi language customer support If the answer is a resounding yes… Read on to
Increasing eCommerce conversion rates with live chat is becoming more and more effective thanks to systems like eDesk live chat. Did you know that by
This article will teach you more about the importance of an effective live chat feature for your brand and some of the best practices you
Prime Day 2022, Amazon’s annual 2-day sales extravaganza will take place July 12-13th. It’s a great opportunity for you to boost your revenue, and turn
Artificial Intelligence is the most exciting development in the field of customer support in recent memory, allowing businesses to engage more effectively with their clients than ever before. The knock-on effect that this is going to have on your bottom line is very exciting. Here’s why.
[Infographic] Why online sellers need extraordinary multichannel customer experiences
Modern customers aren’t just shopping through one specific channel every time. The typical 21st Century customer interacts with numerous channels, both physical and digital, from
Email has made our lives so much easier in immeasurable ways, yet it can still be tricky getting it right, as tone and intent can’t
Looking to put a rocket under your eBay sales? We’ve compiled 16 essential hacks that can help you to increase your sales on eBay.
With Bitcoin, Ethereum and Dogecoin making news headlines in the past year, it’s been hard not to notice the impact of blockchain based cryptocurrencies on
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