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Personalization is the word on every eCommerce brands lips, and with good reason. If it isn’t on yours, it’s time you got in step. While
The Challenge: Deciphering Long and Complex Customer Messages In customer service, agents often face lengthy, disorganised, or emotionally charged messages from customers. And when we
In marketplaces like Amazon and eBay (which move in real-time, all the time), customer service speed and quality can directly impact your seller ratings and
If you sell on Amazon, every piece of negative feedback is more than just a digital slap on the wrist. It’s a direct hit to
If you’re an eBay seller, you don’t need us to tell you that dealing with eBay Resolution Centre cases can be a major pain point
Are you struggling to manage your Amazon customer reviews these days? Keeping up with all the tasks you have to manage as a seller is
Choosing the right free Shopify theme for your online store can be surprisingly challenging. You need something fast, stylish, and flexible — but with countless
Alibaba and AliExpress are dominating the online B2B and B2C retail markets – but who are they for, how do they work, and which platform
As an eBay seller, your competitors are already gearing up for Black Friday and Cyber Monday (BFCM). Are you? Don’t get left behind—avoid these common
Providing stellar customer service on marketplaces is crucial for building a loyal customer base and increasing sales. With the right strategies, you can create a
1. Not Preparing Early Enough Mistake: Waiting until the last minute to plan promotions, update your site, or organize inventory. Avoid It: Start planning 6
1. Optimize Your Listings for Maximum Visibility Update Keywords: Ensure your product listings are optimized with relevant, high-traffic keywords. Tools like Helium 10 or Jungle
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