Feature Focus Archives

The 4 Best Zendesk Alternatives Tailored for eCommerce in 2025

What is the best Zendesk alternative for eCommerce businesses for 2026? While Zendesk is a powerful general platform, it is often too complex and expensive

Ann O'Sullivan November 17, 2025

7 important WhatsApp statistics for eCommerce in 2022 cover

7 important WhatsApp statistics for eCommerce in 2024

Let’s look at some WhatsApp statistics and their implications for eCommerce in 2024. What is WhatsApp Business? 7 Key WhatsApp statistics for ecommerce in 2024

Mylvio Mendes January 23, 2026

CTO Corner: Feature Focus on eDesk’s New Smart Inbox

In the first of a new series, eDesk Chief Technology Officer, Gareth Cummings, gives us an insight into his own experiences and how they’ve influenced

Gareth Cummings February 22, 2022

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Category: Feature Focus

The 4 Best Zendesk Alternatives Tailored for eCommerce in 2025

7 important WhatsApp statistics for eCommerce in 2024

CTO Corner: Feature Focus on eDesk’s New Smart Inbox

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