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By dropshipping on Amazon and eBay, you’re taking the worry out of having to stock a full inventory and pay storage and fulfillment fees. All
eDesk today announced it has been named a winner in the 2021 Excellence in Customer Service Award presented by Business Intelligence Group. This annual business
If you sell products on Amazon, you’ll know how important good reviews are. Reviews are an essential form of social proof, and Amazon decided early
How often are you utilising the ‘frequently bought together’ feature on Amazon? If the answer is ‘not at al’ then you could be missing out
Reviews are a fundamental part of being a success selling on Amazon, so the idea that yours could be blocked or deleted is worrisome. How
Amazon is all about the customer experience. It’s right there in their logo, with the arrow going from a to z to represent their guarantee.
We all know how challenging it is to get a buyer to leave a review once the sale’s been completed, so how powerful is it
Tapping into trending product categories can be a goldmine for any eCommerce site owner. A trending product means less competition on Google, fewer Facebook ads
With online sales activity increasing during the COVID-19 pandemic, more and more businesses are turning to eCommerce helpdesk software to boost their business. Transaction Intelligence
Every eCommerce business knows the relevance of customer feedback — and how hard it can be to obtain it. Not to mention, once you get
Takeaway 1. The shift to digital in 2020 has led to a $400B eCommerce logjam, with 1 in 6 online purchases generating a customer support
Amazon got to where it is today by providing a world-class experience for customers, an experience built on trust. If you’re selling on Amazon, you