All your eCommerce customer support tips, education and news

How to Set SLAs for Amazon vs. Shopify Tickets

Ann O'Sullivan November 20, 2025

Turbocharge Your Support: How WooCommerce + eDesk Improve Customer Experience

Ann O'Sullivan November 19, 2025

Seamless Support: BigCommerce Integrations That Align Sales Data with Customer Service

Ann O'Sullivan November 19, 2025

7 Best ChannelReply Alternatives for Multichannel eCommerce Support (2026)

Ann O'Sullivan November 18, 2025

7 Best ReplyCo Alternatives for Multi-Channel eCommerce Support

Ann O'Sullivan November 18, 2025

7 Best Front Alternatives for eCommerce Customer Support in 2026

Ann O'Sullivan November 18, 2025

5 Best AI Tools for eCommerce in 2026

Ann O'Sullivan November 17, 2025

BigCommerce APIs and Headless Commerce: How to Set Up Fast, Scalable Support in 2026

Ann O'Sullivan November 15, 2025

How to Automate BigCommerce Support with eDesk in 2026

Ann O'Sullivan November 15, 2025

Best-Selling Products on TikTok Shop UK in 2026: Categories, Data, and How to Win

Ann O'Sullivan November 13, 2025

How to Centralize Magento Support Across Multiple Stores in 2026

Ann O'Sullivan November 12, 2025

Best Online Marketplaces to Sell Furniture in Germany (2026)

Ann O'Sullivan November 12, 2025