Top 7 Software Solutions for Linking Customer Conversations to Purchase History Ann O'Sullivan November 25, 2025
Integration Deep Dive: Connecting Your Help Desk to Amazon’s API for Instant Order Edits and Refunds Ann O'Sullivan November 24, 2025
The ‘Related Account’ Support Crisis: Managing Customer Service During an Amazon Account Suspension Scare Ann O'Sullivan November 24, 2025
Data-Driven Training: Identifying the Top 5 Ticket Reasons on Amazon to Customize Agent Training and Reduce Volume Ann O'Sullivan November 24, 2025
The Language Barrier on Global Amazon: Automating Multilingual Support to Maintain the 24-Hour SLA Ann O'Sullivan November 24, 2025
Amazon vs. Shopify: Who Owns the Customer? Using Support to Drive Repeat Purchases to Your Owned Store Ann O'Sullivan November 24, 2025
Diagnosing Order Errors: Identifying the Cause of ‘Ghost’ or ‘Pending’ Amazon Orders from a Support Perspective Ann O'Sullivan November 22, 2025
