Webinars and Guides

Check out our webinars and guides below, where we cover a range of topics to help your eCommerce business increase sales and grow.

Upcoming webinar:
How to Win at Marketplace Growth

29 September 2021 4pm GMT

eCommerce sellers are increasingly looking to expand and grow their business at an impressive rate. But what are the most effective strategies that sellers should concentrate on for massive success?

Join our panel of experts for tips, tricks and things to be wary of:

  • Joining new marketplaces
  • Expanding into new territories
  • Dealing with big changes
  • How to drive awareness, search and discoverability on the digital shelf

Webinars

Find your voice with eDesk & Aircall

Find your voice with eDesk & Aircall

Learn why voice needs to be part of your eCommerce support strategy.

The why, how, and value of great customer feedback

The why, how, and value of great customer feedback

We spoke to 2,000 consumers on their feedback motives. Get a first look at the research in our exclusive webinar.

Customer service in the eCommerce boom

Customer Service in the eCommerce Boom

Discover how to supercharge your customer service with the new and streamlined eDesk.

Learn How eDesk Can Power Five-Star Support

Learn How eDesk Can Power Five-Star Support

Learn how to get the most from eDesk and how to achieve five-star customer support using transaction intelligence.

How Superfood Market Grew To £15 Million Revenue

How Superfood Market Grew to £15 Million Revenue

Learn how Superfood Market delivers five-star customer service while growing her business to £15 million in revenue.

Preparing for peak demand with Boulevard

Preparing for peak demand with Boulevard

The tech stack you need to scale successfully.

Guides

The Ultimate Guide to Customer Support

The Ultimate Guide to Customer Support

Find out the key to amazing customer service and how you can apply it to your business.

The Ultimate Guide To Repricing

The Ultimate Guide to Repricing

Learn everything you need to know about repricing and how to utilise it to grow your business.

The Art of Winning The Amazon Buy Box.

The Art of Winning the Amazon Buy Box

Learn how to drive sales by winning the Amazon Buy Box.

Guide to Multichannel Selling

Ultimate Guide to Multichannel Selling

Everything you need to know about selling multichannel and expanding your business.