Auchan

Deliver seamless customer support on Auchan with eDesk. By connecting your Auchan account to eDesk, you can consolidate messages, orders, and essential information from Auchan and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your Auchan customers.

Benefits

Use eDesks smart inbox to effectively manage Auchan SLAs. Automatically centralize and prioritize expiring tickets from Auchan and other sales channels in eDesk to meet customer expectations
Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
Resolve customer issues in a flash with automatic ticket creation when an incident is raised in Mirakl. You’ll have flexibility to message either the customer or Auchan centrally, when operator intervention is necessary.
Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer order data from Auchan.
Utilize comprehensive reporting features to analyze support performance for Auchan against other channels, make data-driven decisions, and enhance overall efficiency.
Auto-translate messages for a global audience, expanding your reach and breaking language barriers on the Auchan marketplace.

Streamline Auchan customer support with centralized customer and operator communications in eDesk.

Resources

How to connect Auchan with eDesk »

Explore 250+ other apps & integrations

Höffner

About Höffner “Wo Wohnen wenig kostet” or, “Where living costs little”. Möbel Höffner is a full-service retailer for furniture and kitchens in Germany. How does ...

Kaufland.cz

About Kaufland Kaufland.de is one of the biggest and fastest-growing open marketplaces in Germany, offering an extensive sales channel and covering more than 5,000 product ...

Amazon

About Amazon Amazon is one of the biggest marketplaces in the world. eDesk seamlessly connects with 18 Amazon marketplaces: US, UK, France, Germany, Spain, Italy, ...

Greenweez

About Greenweez Greenweez is a French marketplace for responsible consumption with more than 125,000 organic, ecological and sustainable products. How does Greenweez work with eDesk? ...

Auchan

Benefits

Categories

Resources

Explore 250+ other apps & integrations

Höffner

Kaufland.cz

Amazon

Greenweez

Discover our other products

Compare

Alternatives

Features

Integrations

Resources

Guides

Company

Follow along with us