Kaufland.de is one of the biggest and fastest-growing open marketplaces in Germany, offering an extensive sales channel and covering more than 5,000 product categories, including consumer electronics, furniture, homeware, gardening, DIY, sport and outdoor.
Kaufland and eDesk
Once you connect your Kaufland account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
You can connect all your Kaufland marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Kaufland app?
Connecting your Kaufland account to eDesk will allow you to see all your buyer messages from that Kaufland account directly in your eDesk Mailbox.
You will also see the relevant Kaufland customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Kaufland will be displayed within your eDesk account too.