About Bob’s Discount Furniture
Bob’s Discount Furniture puts the fun in furniture shopping! As one of the largest and fastest growing omnichannel furniture retailers in the US, Bob’s Discount Furniture offers a great selection of quality furniture that’s comfortable, stylish, durable and affordable. In 2021, mybobs.com was named one of “America’s Best Trending Online Shops” by Newsweek.
How does Bob’s Discount Furniture work with eDesk?
Once you connect your Bob’s Discount Furniture to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Bob’s Discount Furniture to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Bob’s Discount Furniture app?
Connecting your Bob’s Discount Furniture account to eDesk will allow you to see all your buyer messages from that Bob’s Discount Furniture account directly in your eDesk Mailbox.
You will also see the relevant Bob’s Discount Furniture customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Bob’s Discount Furniture will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
- A centralized inbox for all apps
- Real-time dynamic Insights
- Full team and Bob’s Discount Furniture channel reporting
- Built in auto replies
- Manage your Bob’s Discount Furniture marketplace SLAs
- Auto-translate your messages
- Respond faster with snippets and templates