About Galeries Lafayette
Galeries Lafayette is one of the most iconic and chic shopping centers in Paris. Offering designer apparel, jewelry, accessories, beauty products, home and lifestyle products, music, electronics, and more, Galeries Lafayette has a presence in many European and Asian countries, and in the United Arab Emirates.
How does Galeries Lafayette work with eDesk?
Once you connect your Galeries Lafayette to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Galeries Lafayette to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Galeries Lafayette app?
Connecting your Galeries Lafayette account to eDesk will allow you to see all your buyer messages from that Galeries Lafayette account directly in your eDesk Mailbox.
You will also see the relevant Galeries Lafayette customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Galeries Lafayette will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
- A centralized inbox for all apps
- Real-time dynamic Insights
- Full team and Galeries Lafayette channel reporting
- Built in auto replies
- Manage your Galeries Lafayette marketplace SLAs
- Auto-translate your messages
- Respond faster with snippets and templates