Subscribe and we will keep you updated.
Your business’s relationship with your customers doesn’t end at the point of sale. Your customers will need to learn how to use your products, how
AI chatbots are revolutionizing the e-commerce landscape by transforming how customers interact with online platforms and make purchasing decisions. From Amazon’s AI-powered assistant, Rufus, to
Service Level Agreements (SLA’s) allow marketplaces to ensure third-party sellers deliver customer service to their clients within an acceptable time frame. Amazon for example dictates
In eCommerce, Service Level Agreements (SLA’s) are synonymous with marketplaces who use them to ensure third-party sellers deliver customer service to their clients within an
Returns. The dreaded word of every eCommerce seller. As well as the costs involved, there are the logistics of each return, which shaves important hours
Understanding the landscape of integrations between customer service platforms and eCommerce solutions like Shopify is vital for any online business. You might be contemplating whether
If you’re not using Shopify customer service apps for your online store, you’re missing out. There are several factors that help determine your eCommerce store’s
If you’re an online seller seeking a customer support solution tailored to your unique needs, it’s crucial to explore Zendesk alternatives that cater specifically to
Customer lifetime value (LTV or CLV) is a crucial metric that measures the total value a customer brings to a business over the course of
If there’s one thing that eCommerce offers in abundance, it’s flexibility. Unlike traditional brick-and-mortar stores, if your eCommerce strategy is failing or your products go
Do you ever think promoting your online store feels more like a chase than a marketing initiative? You’re not alone. In fact, marketers believe that
Does your business have value? We’re talking profit, growth, and reputation. All of these things contribute to the value of your business, but there are
26th June 2025
10am EDT | 3pm IST/BST | 4pm CEST
eDesk
Webinar
