
How to Deliver Quality Marketplace Customer Service in 2024
In 2023 we saw continued rapid growth of marketplaces, which now account for 67% of all commerce sales. As the industry continues to thrive, the
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In 2023 we saw continued rapid growth of marketplaces, which now account for 67% of all commerce sales. As the industry continues to thrive, the
This year’s Prime Day takes place on July 16th and 17th. On July 11th last year, Prime members bought 375M+ items on Amazon. That made
With the advent of advanced AI technologies like OpenAI’s ChatGPT, many AI chatbots can now autonomously and accurately handle customer queries, transforming the way businesses
eDesk is honored to once again be acknowledged as a Top Performer by SourceForge, the world’s largest software reviews and comparison website. May 07 2024
One of the biggest opportunities for online retailers is to grow sales by finding new channels. Online marketplaces are a great way to do this
In the competitive world of online marketplaces, good customer support is essential for success. It’s not just about selling products; it’s about providing an exceptional
Whether you’re a seasoned retail professional or just starting your career in the industry, we all know that customer satisfaction is the key to success.
Macy’s is one of the most well-known department stores in the world, having first opened its doors over 160 years ago. As a department store,
In a competitive marketplace like Best Buy Canada, outstanding support sets you apart from competitors and can be a game-changer in capturing attention. Satisfied customers
Best Buy is one of Canada’s largest & most successful retailers, with over 160 stores across the country. Best Buy specializes in consumer electronics, but
Navigating eCommerce as a seller in the DIY category requires a blend of strategic acumen and a deep understanding of consumer needs, as DIY enthusiasts
In the dynamic landscape of e-commerce, merchants are constantly seeking innovative solutions to enhance their marketplace strategies. Launched in March 2022, B&Q Marketplace boasts over
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