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Are you ready for Amazon Prime Day? If you’re an Amazon seller, you’ve likely completed several preparations by now. Your inventory may be stocked and
If you're wondering whether you should take the time to explore customer loyalty statistics, consider this: studies show that loyal customers are willing to spend
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We are ecstatic to announce the official launch of eDesk AI! This iteration of our customer service software marks the next generation of artificial intelligence
Why should you care about customer service stats? The answer is simple: customer service is a critical factor in the success of any eCommerce business.
eCommerce reviews can skyrocket sales and improve your relationship with customers. Imagine your customers are walking, talking billboards for your products or services. With customer
Curious about AI use cases in eCommerce? You’re not alone. There’s a reason artificial intelligence is such a hot topic lately. As advancements are being
Are you looking for ways to save time and streamline customer service processes? Customer service automation is the answer! Automation provides businesses with the ability
Hearing about artificial intelligence (AI) every time you turn around lately? There's a reason people are so enthusiastic, especially when it comes to AI in
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