If you're looking for Amazon Prime Day tips for sellers, you're not alone. With Amazon Prime Day 2023 fast approaching on July 11–12, eCommerce sellers
Customer support for eCommerce is witnessing a step-change in performance, with upwards of 46% of incoming queries being “handled” by AI and early adopters reporting
Are you ready for Amazon Prime Day? If you’re an Amazon seller, you’ve likely completed several preparations by now. Your inventory may be stocked and
If you're wondering whether you should take the time to explore customer loyalty statistics, consider this: studies show that loyal customers are willing to spend
Selling on eBay vs. Amazon is a question that has rumbled on for many years now, and while some people's views and opinions have changed
When it comes to making more sales and creating a brand customers love, eCommerce personalization is your key to success. However, individualizing every aspect of
We are ecstatic to announce the official launch of eDesk AI! This iteration of our customer service software marks the next generation of artificial intelligence
Why should you care about customer service stats? The answer is simple: customer service is a critical factor in the success of any eCommerce business.
eCommerce reviews can skyrocket sales and improve your relationship with customers. Imagine your customers are walking, talking billboards for your products or services. With customer
Curious about AI use cases in eCommerce? You’re not alone. There’s a reason artificial intelligence is such a hot topic lately. As advancements are being
Are you looking for ways to save time and streamline customer service processes? Customer service automation is the answer! Automation provides businesses with the ability
Hearing about artificial intelligence (AI) every time you turn around lately? There's a reason people are so enthusiastic, especially when it comes to AI in
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