About Go Sport
With more than 200 stores in 9 countries, French sports retailer Go Sport is one of Europe’s biggest distributors in sporting goods and a privileged partner of the big brands.
How does Go Sport work with eDesk?
Once you connect your Go Sport to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Go Sport to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Go Sport app?
Connecting your Go Sport account to eDesk will allow you to see all your buyer messages from that Go Sport account directly in your eDesk Mailbox.
You will also see the relevant Go Sport customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Go Sport will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Go Sport channel reporting
Built in auto replies
Manage your Go Sport marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates