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Author: Cillian Bracken-Conway

8 best Help Scout alternatives

Looking for Helpscout alternatives? Help Scout has been a go-to solution for various growing businesses, but it’s not uncommon for eCommerce companies to find themselves

Gorgias vs Zendesk

In the world of customer support, a team’s help desk is the central hub for all external communication. Along with being the way customers contact

9 Best Freshdesk Alternatives

Looking to replace Freshdesk? You’re not the only one. Despite its popularity, Freshdesk has its drawbacks, including limited customization, inadequate reporting tools, high costs, disappointing

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Top 7 Help Desk Apps for Shopify in 2023

Attracting customers to your Shopify store is one thing. But keep them coming back for purchase after purchase? That’s much more challenging. However, with the