Author: Cillian Bracken-Conway

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Freshdesk and Big Commerce – Does it work?

When you’re able to connect two tools – especially with software – there tends to be something of a multiplier effect. Essentially, the whole is

8 best Help Scout alternatives

Looking for Helpscout alternatives? Help Scout has been a go-to solution for various growing businesses, but it’s not uncommon for eCommerce companies to find themselves

Gorgias vs Zendesk

In the world of customer support, a team’s help desk is the central hub for all external communication. Along with being the way customers contact

9 Best Freshdesk Alternatives

Looking to replace Freshdesk? You’re not the only one. Despite its popularity, Freshdesk has its drawbacks, including limited customization, inadequate reporting tools, high costs, disappointing