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Getting approved to sell in restricted Amazon categories feels like unlocking a new level in your business. But approval requires more than just the right
Managing returns is one of the hardest parts of running an online business. When a customer asks for their money back, how you respond determines
Your customer service team isn’t just solving problems. They’re standing between you and abandoned carts, lost sales, and customers bouncing to your competitors. Most
Getting more reviews on Amazon feels like trying to catch water with your bare hands. You sell a great product. Customers love it. But asking
An angry customer is a moment. They’re frustrated, possibly at the end of their rope, and they need to feel heard. How you respond in
How can proactive customer support reduce shopping cart abandonment? Most eCommerce teams focus on checkout optimization alone. But the missing piece is real-time support. When
Let’s be honest. Running an eCommerce business means dealing with repetitive customer service tasks day after day. Your team answers the same questions, handles the
Here’s the truth: the customer support software your B2B company uses probably won’t cut it for your eCommerce store. We know this because the two
What makes Magento Omnichannel integration essential for modern eCommerce success? Magento Omnichannel empowers businesses to deliver seamless shopping experiences across multiple touchpoints, from mobile apps
What does a strong Magento integration actually deliver for your support team, and is it worth the lift? Short answer: yes. Connecting Magento to a
Running a Shopify store means handling customer questions every single day. Some arrive during your lunch break. Others come in at midnight. Your customers expect
Your eBay Promoted Listings are driving clicks. But are those clicks converting into sales? We see this problem all the time. Sellers invest in promoted
