Category: Customer service

The Master Seller Series: Boost Sales and Elevate Brand Reputation with Superior Customer Care Strategies

Cillian Bracken-Conway August 12, 2024

How to provide exceptional customer service on Macy’s Marketplace

Erin Bradley August 9, 2024

eDesk Wins the Spring 2024 Top Performer Award from SourceForge

Erin Bradley August 9, 2024

How to Support and Sell to Customers on Social Media with eDesk

Maria Keenan August 9, 2024

Excelling at Marketplace Customer Service in 2024 Sellers Guide

Eduardas Gricius July 9, 2024

Top 10 Prime Day statistics that every Amazon seller should know

Mylvio Mendes February 6, 2024

The Stats That Underline the Importance of Positive Reviews

Cillian Bracken-Conway July 12, 2023

How to create a super-converting product page

Cillian Bracken-Conway July 12, 2023

9 Customer Service Metrics That Really Matter!

Cillian Bracken-Conway July 7, 2023

How to Stop Customer Complaints Before They Happen

Cillian Bracken-Conway March 6, 2023

Best practice for Live Chat prompts

Mylvio Mendes August 22, 2022

Seller beware! The warning signs that it’s time to get a help desk.

Peter Boyle June 14, 2022