Shopify themes make a huge difference to your eCommerce site’s look, feel and conversions. Check out the best free Shopify themes in 2022.
Shopify themes make a huge difference to your eCommerce site’s look, feel and conversions. Check out the best free Shopify themes in 2022.
Customer Service Are your sales figures falling and you’re struggling to figure out why? Or are you simply looking for new ways to get ahead of the …
Feedback As a business that sells products or services to customers, it’s a given that your customers will talk about your company or brand. It’s only …
eCommerce Tips Choosing an ecommerce platform for your business can be tricky. There’s so much choice out there and comparing features such as templates, looking at benefits …
Feedback Online reviews have never been more prevalent than they are today. Just take one look at the popularity of review websites such as TripAdvisor, Amazon …
Customer Service Customer experience is one of the most important factors in the success of a business. This is because offering a good customer experience leads to …
Customer Service In customer service, nothing beats a personal connection. That said, there are some customer service tasks that can now be automated using new artificial intelligence …
Customer Service The journey of a 21st century online shopper from their initial research to viewing and then purchasing a product is complex and difficult to predict. …
News With a focus on the future and a nod to the past, last week’s IRX Engage Summit was a gift for multichannel sellers. The live …
Customer Service “The customer is always right” is an old customer service adage we’ve all heard countless times. It can come across as a bit of a …
Customer Service If you’re a customer support professional, your number one priority is providing an excellent customer experience. But even if you think you’re winning at customer …
eCommerce Tips If you’re running a digital business, the chances are you’ve thought about, or at the very least have heard about, conversion rates. Conversion rates are …
News IRX Engage Summit (5-9th July 2021) will bring the most relevant, current and valuable insight into the technologies to help your online brand grow. Have …
eCommerce Tips When it comes to customer service platforms, Zendesk and Freshdesk are some of the most well-known helpdesk solutions on the market. Both have credible reputations …
Customer Service Naturally, every business wants its customers to leave each interaction feeling happy and fulfilled. The benefits of having happy customers go beyond the moment! They’re …
News ECOMWORLD 2021, the largest online event for the eCommerce industry, takes place June 28th-29th. Are you attending ECOMWORLD 2021, the largest online event for the …
Customer Service In today’s competitive world, customer service is all about ensuring a superior customer experience. This means that the top brands must all compete to provide …
Amazon Make no bones about it: positive reviews increase sales Here’s how to write the perfect feedback request message.
Business Growth While demand for online goods remains high, increased supply chain costs and delayed delivery times point to a shipping crisis set to further test the …
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