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Best Practices for Handling Customer Support During Peak Seasonal Sales Periods

Best Practices for Handling Customer Support During Peak Seasonal Sales Periods

Ann O'Sullivan May 27, 2025

Beyond Amazon & eBay Mastering Customer Service on Popular UK Marketplaces

Beyond Amazon & eBay: Mastering Customer Service on Popular UK Marketplaces

Ann O'Sullivan May 26, 2025

the future of online shopping in the UK

The Future of Online Shopping in the UK: Top Customer Service Trends for 2025/2026

Ann O'Sullivan May 26, 2025

Simplify Shopware 6 Customer Support with eDesk

Sarah Grady May 22, 2025

Evaluating AI Translation Accuracy for Technical Product Support Inquiries

Evaluating AI Translation Accuracy for Technical Product Support Inquiries

Ann O'Sullivan May 21, 2025

CJ Dropshipping: Everything You Need to Know to Get Started in 2025

CJ Dropshipping: Everything You Need to Know to Get Started in 2025

Ann O'Sullivan May 20, 2025

10 Ways to Develop a Customer Service Mindset in 2025

Cillian Bracken-Conway May 20, 2025

Integrating Shopify Helpdesk Data with Klaviyo for Personalized Campaigns

Ann O'Sullivan May 19, 2025

Using AI Summaries to Quickly Understand Complex Customer Support Queries

Ann O'Sullivan May 19, 2025

How to Track Marketplace SLA Performance for Specific Agents Using Your Helpdesk

Ann O'Sullivan May 16, 2025

How to Set Up Instant Alerts for Negative Amazon Feedback

Ann O'Sullivan May 13, 2025

Four Top Strategies for Managing eBay Resolution Centre Cases Efficiently Within Your Helpdesk

Ann O'Sullivan May 9, 2025

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