Etsy, Inc. is an American e-commerce company focused on handmade or vintage items and craft supplies. These items fall under a wide range of categories, including jewelry, bags, clothing, home décor and furniture, toys, art, as well as craft supplies and tools.
Etsy and eDesk
Once you connect your Etsy account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.You can connect all your Etsy marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Etsy app?
Connecting your Etsy account to eDesk will allow you to see all your buyer messages from that Etsy account directly in your eDesk Mailbox.
You will also see the relevant Etsy customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Etsy will be displayed within your eDesk account too.