
Is Amazon Deleting or Blocking Your Reviews?
Reviews are a fundamental part of being a success selling on Amazon, so the idea that yours could be blocked or deleted is worrisome. How
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Reviews are a fundamental part of being a success selling on Amazon, so the idea that yours could be blocked or deleted is worrisome. How

Amazon is all about the customer experience. It’s right there in their logo, with the arrow going from a to z to represent their guarantee.

We all know how challenging it is to get a buyer to leave a review once the sale’s been completed, so how powerful is it

Tapping into trending product categories can be a goldmine for any eCommerce site owner. A trending product means less competition on Google, fewer Facebook ads

With online sales activity increasing during the COVID-19 pandemic, more and more businesses are turning to eCommerce helpdesk software to boost their business. Transaction Intelligence

Every eCommerce business knows the relevance of customer feedback — and how hard it can be to obtain it. Not to mention, once you get

Amazon got to where it is today by providing a world-class experience for customers, an experience built on trust. If you’re selling on Amazon, you

Business thrives on data, and none more so than eCommerce businesses. Using tools to collect your own data, like a helpdesk, can provide Transaction Intelligence

London, 16th March 2021: Global online sales grew 27.6% in 2020 to reach $4.28tn [1] and the number of transactions needing customer support increased from

Just like a classic car, a well-aged whiskey or that little black dress, superior customer service never goes out of style. Companies like Apple, Amazon,

Over the last few months, the eDesk Product team has been working hard on making our eCommerce helpdesk and feedback platform even better. Check out

Customer service is one of the most important elements of your business. It can be the difference between making and losing a sale, the difference