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We know our Live Chat tool is the best Zendesk messaging alternative for online sellers, and we want you to come to that conclusion too,
We know our Live Chat tool is the best Freshdesk alternative for online sellers, and we want you to come to that conclusion too, so
The internet has significantly changed the business landscape, offering exciting opportunities for merchants. Online marketplaces are now filled with potential customers, creating a digital marketplace
eDesk’s integration with Mirakl will enable marketplace sellers to centrally manage all their customer support, at scale, in one unified inbox. eDesk, the e-commerce platform
Are you thinking about starting your own shop on Etsy? Whether you’re a creative entrepreneur or simply want to join the booming handmade marketplace selling
Shopify’s profit grew 78% year-over-year from 2019 to 2020 as it powered 20% of all eCommerce websites in 2020. With 23% market share in the
Should your customer service team be using a chat feature? Yes, absolutely! As eDesk unveils a new, improved version of our Live Chat tool, we’re
eDesk to create 150 jobs over 18 months, with a focus on technology and product roles as they accelerate growth into the US and EMEA
Success is guaranteed to no one on Amazon, regardless of whether you’re a drop shipper or private label seller, or even been at it for
Customer support matters …in all customer-facing businesses, whether you’re digital-first or operate from brick-and-mortar sites. Customers want to be heard, they want answers, and they
If you’re thinking of moving your traditional store online, taking your first steps into the world of eCommerce, or just checking that you’re not currently
[Infographic] Why online sellers need extraordinary multichannel customer experiences
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