Author: Cillian Bracken-Conway

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Best Zendesk Chat alternatives

We know our Live Chat tool is the best Zendesk messaging alternative for online sellers, and we want you to come to that conclusion too,

10 online marketplaces in the US you should be selling on

The internet has significantly changed the business landscape, offering exciting opportunities for merchants. Online marketplaces are now filled with potential customers, creating a digital marketplace

How Live Chat can transform your online store

Should your customer service team be using a chat feature? Yes, absolutely! As eDesk unveils a new, improved version of our  Live Chat tool, we’re

eCommerce influencers

22 top eCommerce influencers to follow in 2022

The eCommerce landscape has evolved dramatically in the last few years, with new voices emerging and customer support trends reshaping how businesses connect with their

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