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Last year, Amazon experienced record levels of holiday sales as shoppers around the world ordered billions of products. But this holiday season will be even bigger for eCommerce, despite
A guest post from our friends at Profit Whales, who help brands use marketing budgets and increase conversion rates efficiently. Amazon sellers know firsthand how
Customer Relationship Management (CRM) software has been a game-changer for many businesses looking to grow their business, provide excellent customer service and expertly manage their
A guest post from our friends at EasyPost, whose Shipping API solves complex logistics problems for online merchants. Customer service is at the forefront of
eCommerce sales in the European Union reached €717 billion in 2020, yet VAT fraud costs EU member states as much as €50 billion each year. The
Many business owners think that acquiring new customers is the way forward when it comes to maximising profits and growth. But the stark truth that
Loyalty cards broke my wallet. My favourite leather wallet blew out under the pressure of these credit card lookalikes, so I decided to take a
The eDesk and Aircall partnership provides online retailers with access to cloud-based phone calling capabilities, joining the existing eDesk suite that centralises their email, chat
A famous quote from American retail magnate Sam Walton, founder of Walmart, says: “There is only one boss. The customer. And he can fire everybody
Over the past few years, Instagram has been steadily growing as a place for brands to target their customers. There are now more than 25
eDesk appoints former J2 Global marketer Fiona O’Connor as new Vice President of Global Marketing. eDesk, the leader in eCommerce-focused customer service software, has appointed
Automation is everywhere. What started with assembly lines in the manufacturing space has now moved into knowledge-based work involving digitisation and data, such as marketing