All your eCommerce customer support tips, education and news

What Are the Top Customer Service Ticketing Tools?

Ann O'Sullivan February 19, 2026

5 Best Helpdesk Software Solutions With Advanced Reporting Features

Gareth Cummings February 19, 2026

Best Helpdesk Software for Small Online Businesses

Gareth Cummings February 19, 2026

How to Integrate Customer Support with Sales Platforms

Ann O'Sullivan February 19, 2026

5 Best Tools for Managing Customer Tickets Efficiently

Ann O'Sullivan February 19, 2026

Which AI Tools Use Ticket History to Draft eCommerce Customer Support Replies? (2026)

Gareth Cummings February 19, 2026

Best Customer Support Software for Mirakl-Powered Marketplaces (2026)

Gareth Cummings February 19, 2026

The Best Customer Support Software for Multiple eCommerce Brands (2026)

Gareth Cummings February 19, 2026

True Cost Comparison: eDesk vs Gorgias vs Zendesk vs Freshdesk

Ann O'Sullivan February 19, 2026

Software That Automatically Translates eCommerce Customer Support Tickets

Gareth Cummings February 19, 2026

Best Amazon Product Finder Tools in 2026: Find Profitable Products Faster

Cillian Bracken-Conway February 17, 2026

eCommerce Customer Service: 10 Proven Tips to Win More Repeat Buyers in 2026

Sheena Ingle February 17, 2026