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The Ultimate Guide for Sellers Excelling at Marketplace Customer Service in 2024 This benchmark report draws on our decade of experience with marketplace sellers and
In 2024 we saw continued rapid growth of marketplaces, which now account for 67% of all commerce sales. As the industry continues to thrive, the
At eDesk, we’re continuing to harness the potential of AI to help multichannel eCommerce sellers deliver the best customer experiences, and today we’re thrilled to
eDesk is honored to once again be acknowledged as a Top Performer by SourceForge, the world’s largest software reviews and comparison website. May 07 2024
In the competitive world of online marketplaces, good customer support is essential for success. It’s not just about selling products; it’s about providing an exceptional
Whether you’re a seasoned retail professional or just starting your career in the industry, we all know that customer satisfaction is the key to success.
Mirakl and Shopify have announced a unique partnership to turbocharge commerce growth for enterprises. This collaboration seamlessly connects businesses on Shopify to the Mirakl Connect
In the bustling world of e-commerce, customer satisfaction is king. One aspect that certainly sways this satisfaction needle is how effectively an organization manages refunds
Ever find yourself feeling overwhelmed by the sheer volume of customer queries, emails, and calls? Are you straining to cope but failing due to limited
eDesk was delighted to be asked to join Mirakl for the inaugural session of their Master Seller Series. Attendees from across the eCommerce sector received
Scaling your eCommerce customer service team requires a mix of strategic planning and smart implementation of tactics. Whether it’s for a seasonal peak or market
In the eCommerce world, we know how much work goes on behind the scenes of every customer’s online shopping cart, tailoring every aspect of the
26th June 2025
10am EDT | 3pm IST/BST | 4pm CEST
eDesk
Webinar
