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Category: Resources

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CarParts.com

How CarParts.com Slashed Customer Support Response Time

Cillian Bracken-Conway April 27, 2022

eDesk Launch Smart Inbox

eDesk Supercharges Customer Support with AI Advancements, Equipping Retailers for Ongoing eCommerce Boom

Cillian Bracken-Conway April 27, 2022

Future of eCommerce

What Does Data Tell Us About the Future of eCommerce?

Cillian Bracken-Conway April 27, 2022

edesk-customer-service-award

eDesk Awarded ‘2021 Excellence In Customer Service Award’

Cillian Bracken-Conway April 27, 2022

research-reviews-feedback

New Research Shows That Smart Sellers Can Step in to Avoid 9 out of 10 Bad Reviews

Cillian Bracken-Conway April 27, 2022

Save an Hour Per Day on Support Tickets

How to Save an Hour Per Day on Support Tickets

Cillian Bracken-Conway April 27, 2022

Eileen-o-mara

Stripe EMEA Growth Lead Eileen O’Mara Joins eDesk Board

Cillian Bracken-Conway April 27, 2022

supply chain shipping

How Your eCommerce Brand Can Weather the Supply Chain and Shipping Storm Crisis Ahead

Cillian Bracken-Conway April 27, 2022

Reduce customer response times

5 Ways to Reduce Customer Response Times

Cillian Bracken-Conway April 27, 2022

Customer service strategy

Customer Service Strategy: How to Guarantee Happy Customers in 7 Steps

Cillian Bracken-Conway April 27, 2022

IRX Engage Summit 2021: Join Us to Supercharge Your eCommerce Sales

Cillian Bracken-Conway April 27, 2022

Customer Appreciation

The Art of Customer Appreciation and How it Can Help You Grow

Cillian Bracken-Conway April 27, 2022