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Bol

Deliver seamless customer support for Bol.com orders with eDesk. By connecting your Bol.com account to eDesk, you can consolidate all your orders, order information and customer support notifications from Bol.com and your other sales and communication channels in one centralized platform. This helps your Support Team stay on top of tickets.

Streamline Bol.com customer support with smart, centralized customer support in eDesk.

Benefits

  • Use eDesks smart inbox to automatically centralize and prioritize customer support notifications from bol.com and messages from other sales channels in eDesk to meet customer expectations
  • Equip your agents with the context needed to provide quick and informed responses with customer data automatically attached to each eDesk ticket
  • Collaborate with other agents in the eDesk ticket for efficient resolution.
  • Harness the power of automated message rules to auto categorize, prioritize and assign messages from Bol.com for efficient resolution.
  • Get smart insights into your Bol.com transactions and customer interactions and compare with other sales channels for a deeper understanding of your business.

Streamline Bol.com customer support with smart, centralized customer support in eDesk.

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