All your eCommerce customer support tips, education and news

Zendesk and Shopify – Does it work?

Ann O'Sullivan August 28, 2023

5 Best Gorgias Alternatives for eCommerce Customer Support in 2026

Cillian Bracken-Conway August 25, 2023

Shopify’s Marketplace Connect (Formerly Codisto) – What Is It and What Does it Do?

Cillian Bracken-Conway August 17, 2023

Top Help Desk Apps for BigCommerce Sellers in 2025

Cillian Bracken-Conway August 3, 2023

Top 7 Help Desk Apps for Shopify in 2025

Cillian Bracken-Conway July 27, 2023

Top 10 Ways to Use AI in eCommerce Customer Support

Brendan Hughes July 7, 2023

Amazon Prime Day 2025: Customer Service Best Practices + Tips for Sellers

Sheena Ingle June 28, 2023

AI is Set to Revolutionize Customer Support for eCommerce

Sheena Ingle June 27, 2023

How to Set Up a Strong Marketing Strategy for eCommerce Startups and New Online Stores

Cillian Bracken-Conway June 23, 2023

20+ Customer Loyalty Statistics (How to Keep Shoppers Coming Back)

Sheena Ingle May 31, 2023

Amazon vs eBay: Which Marketplace Should You Sell On?

Sheena Ingle May 24, 2023

What is eCommerce personalization and why should you care?

Sheena Ingle May 17, 2023