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Are you looking for the best eCommerce help desk software for 2025? Whether you’re an eCommerce business owner that handles support for marketplaces like Amazon
Creating exceptional customer experiences is something every modern business strives for. Delivering delight and knowing how to handle angry customers is crucial, but it’s not
If you’re running an eCommerce business in 2025, your customers are already talking to and about your brand on social media. That conversation is happening
Customer lifetime value (LTV or CLV) is a crucial metric that measures the total value a customer brings to a business over the course of
No matter what industry you’re in today, it’s clear that ChatGPT for eCommerce is having major implications for how you do business, and the eCommerce
Do you ever think promoting your online store feels more like a chase than a marketing initiative? You’re not alone. In fact, marketers believe that
Does your business have value? We’re talking profit, growth, and reputation. All of these things contribute to the value of your business, but there are
Watching customer service videos is a great way to grow your knowledge, be inspired, and find tips to share with your eCommerce customer service team.
Customer support is an integral part of selling online. Small issues left unresolved can escalate and have serious consequences for your reputation and seller rating.
Today’s customers have a number of different ways through which they can contact your business for help and questions, such as phone, email, live chat
No matter what industry you’re in, you’re being measured against the best customer experience a consumer has had. Seems like a lot of pressure, right?
Data is the secret ingredient to an online seller’s sustained success. Every business has access to data—but it’s what you do with it that sets
