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The saying ‘time is money’ exists for a reason. When you’re a small business owner with a Magento store, every minute spent answering queries that
The world of online sales and marketing is evolving all the time. SaaS-based eCommerce (Software as a Service) is an excellent way for the average
Worried that your average order value is lower than your competitors'? You might tell yourself that any sale is better than no sale, but if
Are you looking to add live chat functionality to your website? This article is about the best live chat for WooCommerce on WordPress. Many WooCommerce
Many eCommerce companies use the Shopify platform to run their business. And with good reason. Shopify has a huge market share in the US and
What should you consider when choosing the best Live Chat apps for BigCommerce? Picture this. Your customer services teams are struggling to keep up with
Before we even look at Help Scout live chat alternatives, including eDesk’s Live Chat, let’s take a step back and look at today’s communications environment
We know our Live Chat tool is the best Zendesk messaging alternative for online sellers, and we want you to come to that conclusion too,
We know our Live Chat tool is the best Freshdesk alternative for online sellers, and we want you to come to that conclusion too, so
If you’re an independent artisan, maker or a distributor of handmade, niche or vintage items, you may be wondering how to sell on Etsy. Alongside
Shopify’s profit grew 78% year-over-year from 2019 to 2020 as it powered 20% of all eCommerce websites in 2020. With 23% market share in the
Should your customer service team be using a chat feature? Yes, absolutely! As eDesk unveils a new, improved version of our Live Chat tool, we’re
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