Fiona O'Connor, Author at The All-In-One Help Desk for eCommerce | eDesk

Auteur : Fiona O'Connor

7 étapes pour améliorer votre stratégie de support client en 2023.

Le support client fait partie intégrante de la vente en ligne. Découvrez comment améliorer votre support client et vendre davantage en sept étapes simples.

janvier 11, 2023

9 best customer service tools for eCommerce businesses in 2023

Today’s customers have a number of different ways through which they can contact your business for help and questions, such as phone, email, live chat

janvier 4, 2023

Increase Amazon sales

14 best ways to get more sales on Amazon in 2023

To increase Amazon sales, you need to learn all the best tricks and tips. Check out these 14 ways to increase Amazon sales to get ahead of the competition.

janvier 1, 2023

8 reasons why you should sell on Walmart.com

Guest post by Ruth Castillo from MerchantSpring Walmart Marketplace isn’t a brand-new eCommerce platform. It has existed since 2009. However, it did not have the

septembre 2, 2022

Ultimate guide to increasing average order value cover

Ultimate guide to increasing average order value

Worried that your average order value is lower than your competitors'? You might tell yourself that any sale is better than no sale, but if

août 10, 2022

10 façons de rendre les clients en colère heureux

Les clients en colère sont un phénomène auquel tous les vendeurs en ligne sont confrontés à un moment ou à un autre. Découvrez comment retourner cette situation difficile et obtenir un résultat positif.

juillet 25, 2022

Freshdesk messaging alternatives in 2022 cover

Freshdesk messaging alternatives in 2022

Take a look at the Freshdesk Chat and the alternatives – and then choose eDesk’s Live Chat.

juillet 20, 2022

13 new online marketplaces you should be selling on cover

13 new online marketplaces you should be selling on

Which online marketplace should you grow your retail business with? Here are 16 of the best.

juillet 19, 2022

Mirakl partners with eDesk to empower sellers in their marketplace expansion

eDesk’s integration with Mirakl will enable marketplace sellers to centrally manage all their customer support, at scale, in one unified inbox. eDesk, the e-commerce platform

juillet 13, 2022

Comment vendre sur Etsy : le guide du débutant pour réussir en 2023.

Si vous êtes un artisan indépendant, un fabricant ou un distributeur d’articles faits main, de niche ou vintage, vous vous demandez peut-être comment vendre sur

juin 24, 2022

26 best Shopify apps for your store In 2023

Shopify apps enable you to enhance your store’s marketing, design, and operational capabilities – check out our pick of the best for 2023
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juin 20, 2022

How Live Chat can transform your online store

Customers expect instant answers Find out how Live Chat can transform your support team’s efficacy and boost sales.

juin 6, 2022