Cillian Bracken-Conway, Author at eDesk

Digital transformation and e-commerce: 6 customer expectations you must meet

If there’s one thing successful business owners excel at, it’s adapting.

Cillian Bracken-Conway juin 12, 2023

7 Ways to Take Personalization in eCommerce Beyond Targeted Emails

Twenty years ago, a young entrepreneur told The Washington Post, “If we have 4.5 million customers, we shouldn’t have one store. We should have 4.5

Cillian Bracken-Conway avril 27, 2022

eDesk - help desk software with eCommerce integration

Introducing eDesk by xSellco

Sell smarter and faster with our latest product, eDesk

Cillian Bracken-Conway juin 14, 2022

How to Handle Amazon FBA Shipping and Returns

FBA sellers often let Amazon take care of everything. If you’re serious about running a successful FBA business, you can’t afford to take chances. Here’s

Cillian Bracken-Conway février 6, 2024

How to Provide Exceptional Customer Service on eBay

If you’re selling on eBay, it’s a safe bet to assume that one of the most time-consuming processes you deal with is customer support. While

Cillian Bracken-Conway avril 27, 2022

How to Stop Customer Complaints Before They Happen

No matter how well you run your ecommerce business, you can’t please everybody. The occasional customer complaint is almost inevitable for online sellers, especially if

Cillian Bracken-Conway mars 6, 2023

8 experts share unique customer service tips

You’ve heard it all before: be knowledgeable, positive and clear. That advice is repeated constantly when it comes to customer service—but it only covers the

Cillian Bracken-Conway mars 18, 2021

How to Get More eBay Positive Reviews: Sellers Guide (2021)

On eBay, there’s one thing that will increase your visibility more than anything else—positive feedback. It’s one of its core ranking factors. That means the

Cillian Bracken-Conway décembre 12, 2022

Drop shipping on Amazon: everything you need to know

Think you can’t succeed on Amazon? Think again. More than 140,000 small and mid-size businesses selling on the site eclipsed over $100,000 in annual sales in 2017, and

Cillian Bracken-Conway février 6, 2024

6 Ways to Make Exceptional Customer Service Beat Fast Delivery

Consumer expectations are higher than ever, thanks to speedy innovations such as Amazon Prime Now, which offers two-hour delivery in certain US cities. Super-fast delivery

Cillian Bracken-Conway juin 14, 2022

eBay Feedback Revision: How to Improve Your Seller Reputation

“If I take care of my character, my reputation will take care of itself.” While this saying is used in reference to a person’s reputation,

Cillian Bracken-Conway décembre 13, 2021

6 Customer Service Lessons From Successful Online Sellers

Just starting out in e-commerce? With borderless economies, endless innovations such as personalization, chatbots and all things AI, an online business can get bigger overnight—whether

Cillian Bracken-Conway décembre 13, 2021

Auteur : Cillian Bracken-Conway

Digital transformation and e-commerce: 6 customer expectations you must meet

7 Ways to Take Personalization in eCommerce Beyond Targeted Emails

Introducing eDesk by xSellco

How to Handle Amazon FBA Shipping and Returns

How to Provide Exceptional Customer Service on eBay

How to Stop Customer Complaints Before They Happen

8 experts share unique customer service tips

How to Get More eBay Positive Reviews: Sellers Guide (2021)

Drop shipping on Amazon: everything you need to know

6 Ways to Make Exceptional Customer Service Beat Fast Delivery

eBay Feedback Revision: How to Improve Your Seller Reputation

6 Customer Service Lessons From Successful Online Sellers

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