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eDesk today announced it has been named a winner in the 2021 Excellence in Customer Service Award presented by Business Intelligence Group. This annual business
If you sell products on Amazon, you’ll know how important good reviews are. Reviews are an essential form of social proof, and Amazon decided early
How often are you utilising the ‘frequently bought together’ feature on Amazon? If the answer is ‘not at al’ then you could be missing out
Reviews are a fundamental part of being a success selling on Amazon, so the idea that yours could be blocked or deleted is worrisome. How
Amazon is all about the customer experience. It’s right there in their logo, with the arrow going from a to z to represent their guarantee.
We all know how tough it is to get a buyer to leave a review once the sale’s been completed, so how cool is it
Poste invité par Brian Dean de Backlinko Exploiter une catégorie de produits en vogue peut être une mine d’or pour tout site de commerce électronique.
With online sales activity increasing during the COVID-19 pandemic, more and more businesses are turning to eCommerce helpdesk software to boost their business. Transaction Intelligence
Every eCommerce business knows the relevance of customer feedback — and how hard it can be to obtain it. Not to mention, once you get
Amazon got to where it is today by providing a world-class experience for customers, an experience built on trust. If you’re selling on Amazon, you
Business thrives on data, and none more so than eCommerce businesses. Using tools to collect your own data, like a helpdesk, can provide Transaction Intelligence
London, 16th March 2021: Global online sales grew 27.6% in 2020 to reach $4.28tn [1] and the number of transactions needing customer support increased from
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