
Customer Service Strategy: How to Guarantee Happy Customers in 7 Steps
Naturally, every business wants its customers to leave each interaction feeling happy and fulfilled. The benefits of having happy customers go beyond the moment! They’re
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Naturally, every business wants its customers to leave each interaction feeling happy and fulfilled. The benefits of having happy customers go beyond the moment! They’re
Dans le monde concurrentiel d’aujourd’hui, le service à la clientèle consiste à garantir une expérience client de qualité supérieure. Cela signifie que les grandes marques
L’assistance à la clientèle est l’un des éléments les plus importants de votre entreprise, mais si vous ne gérez pas et n’investissez pas votre budget
One thing everyone can use more of is time. It’s a non-renewable resource. Think of what you could do if you had an extra hour
Every eCommerce seller knows that positive reviews are a good thing, but just how much do shoppers rely on them when deciding what to buy?
Just like a classic car, aged whiskey or that little black dress, superior customer service never goes out of style. Companies like First Direct, Lakeland,
Le service à la clientèle est l’un des éléments les plus importants de votre entreprise. Il peut faire la différence entre une vente et sa
CarParts.com is an eCommerce giant in the automobile aftermarket industry. Through the company’s network of websites, they reach approximately 60 million annual unique visitors and
Être vendeur sur eBay peut être amusant, flexible et très lucratif. Il s’agit de la deuxième place de marché en ligne la plus importante aux
The hyper-competitive landscape of eCommerce means the customer is always right, even when they’re wrong. This is true for any business, of any size, in
8 consommateurs sur 10 déclarent qu’ils se tourneraient vers un concurrent d’une marque en raison d’un service client médiocre. De la lenteur des réponses
Facebook Messenger is the most popular mobile messaging app in the US. In 2019, it had 109 million active monthly users – and forecasts anticipate