Kategorie: Kundenbetreuung

Being an eBay seller can be fun, flexible and of course highly lucrative. It’s the second most important online marketplace in the US and remains

The hyper-competitive landscape of eCommerce means the customer is always right, even when they’re wrong. This is true for any business, of any size, in

8 von 10 Verbrauchern sagen, dass sie wegen eines schlechten Kundendienstes zu einem Konkurrenten einer Marke wechseln würden. Von langsamen Antworten bis hin zu

Facebook Messenger is the most popular mobile messaging app in the US. In 2019, it had 109 million active monthly users – and forecasts anticipate

Excellent customer service is an essential element to a positive buying experience. When a customer needs help, the way you deal with the situation is