
How to Save an Hour Per Day on Support Tickets
One thing everyone can use more of is time. It’s a non-renewable resource. Think of what you could do if you had an extra hour
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One thing everyone can use more of is time. It’s a non-renewable resource. Think of what you could do if you had an extra hour
Every eCommerce seller knows that positive reviews are a good thing, but just how much do shoppers rely on them when deciding what to buy?
Just like a classic car, aged whiskey or that little black dress, superior customer service never goes out of style. Companies like First Direct, Lakeland,
La atención al cliente es uno de los elementos más importantes de tu negocio. Puede ser la diferencia entre hacer o perder una venta, la
CarParts.com is an eCommerce giant in the automobile aftermarket industry. Through the company’s network of websites, they reach approximately 60 million annual unique visitors and
Ser vendedor en eBay puede ser divertido, flexible y muy lucrativo. Es el segundo mercato online más importante de EE.UU. y sigue siendo un sitio
The hyper-competitive landscape of eCommerce means the customer is always right, even when they’re wrong. This is true for any business, of any size, in
8 de cada 10 consumidores afirman que cambiarían a la competencia de una marca debido a un mal servicio de atención al cliente. Desde
Facebook Messenger is the most popular mobile messaging app in the US. In 2019, it had 109 million active monthly users – and forecasts anticipate
Los mayores mercatos en línea del mundo siguen una rápida trayectoria ascendente. De hecho, según un informe de 2023, el 50% de todas las ventas
Excellent customer service is an essential element to a positive buying experience. When a customer needs help, the way you deal with the situation is
You can have amazing blog content, provide excellent customer service, and have a huge presence on Instagram. But, all the eCommerce marketing in the world
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