Connected to everywhere you sell
and put the data that your support agents need to resolve tickets at their fingertips.
Marketplaces
Send and receive messages to/from your Amazon customers & display order and FBA tracking data
Send and receive messages to/from your eBay customers, manage eBay cases & display order and tracking data
Send and receive messages to/from your Walmart customers & display order data
Send and receive messages to/from your Etsy customers & display order data
Send and receive messages to/from your Cdiscount customers & display order data
Send and receive messages to/from your Fnac customers & display order data
Send and receive messages to/from your Sears customers & display order data
Send and receive messages to/from your PriceMinister customers & display order data
Send and receive messages to/from your Allegro customers & display order data
Send and receive messages to/from your Bonanza customers & display order data
Send and receive messages to/from your Newegg customers & display order data
Send and receive messages to/from your Mirakl customers & display order data
Send and receive messages to/from your Shopware customers & display order data
Send and receive messages to/from your Rakuten customers & display order data
Send and receive messages to/from your Real customers & display order data
Send and receive messages to/from your OnBuy customers & display order data
Webstores
Send and receive messages to/from your Big Commerce customers & display order data
Send and receive messages to/from your Magento customers & display order data
Send and receive messages to/from your Prestashop customers & display order data
Send and receive messages to/from your WooCommerce customers & display order data
Send and receive messages to/from your Shopware customers & display order data
Email and Comms
Receive emails from one or more Gmail inboxes to eDesk & automatically convert email messages to tickets
Receive emails from one or more Outlook inboxes to eDesk & automatically convert email messages to tickets
Receive emails from one or more Yahoo inboxes to eDesk & automatically convert email messages to tickets

Social Media
Respond to Tweets and direct messages from tickets inside eDesk
View posts and respond to comments from a ticket inside eDesk
Fulfillment
Open the order in Brightpearl for order-related tickets inside eDesk
Get the latest delivery status of related shipments of your customers in eDesk
View Linnworks order information & add notes on order related tickets inside eDesk
Query any order detail in the eDesk dashboard that is also hosted on your Skubana account
Open the order in Veeqo for order-related tickets inside eDesk
Get the latest shipping information on order related tickets inside eDesk
Get the latest delivery status of related shipments of your customers in eDesk
Open the order in Channel Advisor for order-related tickets inside eDesk
Quickly access ChannelEngine order information with a single click