Connected to everywhere you sell

Connect eDesk with all the apps that you use to sell, support and fulfill,
and put the data that your support agents need to resolve tickets at their fingertips.

Marketplaces

Send and receive messages to/from your Amazon customers & display order and FBA tracking data

Send and receive messages to/from your eBay customers, manage eBay cases & display order and tracking data

Send and receive messages to/from your Mirakl customers & display order data

Send and receive messages to/from your Bonanza customers & display order data

Send and receive messages to/from your Fnac customers & display order data

Send and receive messages to/from your Sears customers & display order data

Send and receive messages to/from your Sears customers & display order data

Send and receive messages to/from your Allegro customers & display order data

Send and receive messages to/from your Cdiscount customers & display order data

Send and receive messages to/from your Newegg customers & display order data

Send and receive messages to/from your Walmart customers & display order data

Send and receive messages to/from your Shopware customers & display order data

Send and receive messages to/from your Rakuten customers & display order data

Send and receive messages to/from your Real customers & display order data

Webstores

Send and receive messages to/from your Shopify customers & display order data

Send and receive messages to/from your Big Commerce customers & display order data

Send and receive messages to/from your Magento customers & display order data

Send and receive messages to/from your Prestashop customers & display order data

Send and receive messages to/from your WooCommerce customers & display order data

Send and receive messages to/from your Shopware customers & display order data

E-mail

Receive emails from one or more Gmail inboxes to eDesk & automatically convert email messages to tickets

Receive emails from one or more Outlook inboxes to eDesk & automatically convert email messages to tickets

Receive emails from one or more Yahoo inboxes to eDesk & automatically convert email messages to tickets

Social Media

Respond to wall posts, comments & private messages from tickets inside eDesk

Respond to Tweets and dorect messages from tickets inside eDesk

View posts and respond to comments from a ticket inside eDesk

Fulfillment

Open the order in Bright Pearl for order related tickets inside eDesk

Get the latest delivery status of related shipments of your customers in eDesk

View Linnworks order information & add notes on order related tickets inside eDesk

Query any order detail in the eDesk dashboard that is also hosted on your Skubana account

Open the order in Veeqo for order related tickets inside eDesk

Get the latest shipping information on order related tickets inside eDesk

Get the latest delivery status of related shipments of your customers in eDesk

Open the order in Channel Advisor for order related tickets inside eDesk

Quickly access ChannelEngine order information with a single click