Connected to everywhere you sell
and put the data that your support agents need to resolve tickets at their fingertips.
Marketplaces
Integrate with 18 Amazon channels. Send and receive messages to/from your Amazon customers plus display order and FBA tracking data.
Integrate with 20 eBay channels. Send and receive messages to/from your eBay customers, manage eBay cases plus display order and tracking data.
eDesk's Walmart integration, lets you send and receive messages to/from your Walmart customers, plus view all order information within eDesk.
eDesk's Etsy integration, lets you send and receive messages to/from your Etsy customers plus view all order information within eDesk.
Send and receive messages to/from your Cdiscount customers & display order data.
Send and receive messages to/from your Fnac customers & display order data.
Send and receive messages to/from your Sears customers & display order data.
Send and receive messages to/from your PriceMinister customers & display order data.
Send and receive messages to/from your Bonanza customers & display order data.
Send and receive messages to/from your Newegg customers & display order data.
Send and receive messages to/from your Rakuten customers & display order data.
Send and receive messages to/from your Real customers & display order data.
Send and receive messages to/from your OnBuy customers & display order data.
Webstores
eDesk's Shopify integration lets you send and receive messages to/from your Shopify customers and display order data.
eDesk's integration lets you send and receive messages to/from your BigCommerce customers and display order data.
eDesk's Magento integration lets you send and receive messages to/from your Magento customers and display order data.
eDesk's integration lets you send and receive messages to/from your PrestaShop customers & display order data.
eDesk's integration lets you send and receive messages to/from your WooCommerce customers & display order data.
eDesk's Shopware integration lets you send and receive messages to/from your Shopware customers & display order data.
Email and Comms
Receive emails from one or more Gmail inboxes to eDesk & automatically convert email messages to tickets.
Receive emails from one or more Outlook inboxes to eDesk & automatically convert email messages to tickets.
Receive emails from one or more Yahoo inboxes to eDesk & automatically convert email messages to tickets.
Social Media
With eDesk's Twitter integration, you can respond to tweets and direct messages from tickets inside eDesk.
With eDesk's Instagram integration, you can view posts and respond to comments from tickets inside eDesk.
Fulfillment
With eDesk's integration you can get the latest shipping information on order related tickets inside eDesk.
With eDesk's integration, you can quickly access ChannelEngine order information with a single click.
Open the order in Brightpearl for order-related tickets inside eDesk
Query any order detail in the eDesk dashboard that is also hosted on your Skubana account
Open the order in Veeqo for order-related tickets inside eDesk
Get the latest delivery status of related shipments of your customers inside eDesk
Open the order in ChannelAdvisor for order-related tickets inside eDesk